Premier Pharmaceutical Services Provider Selects eGain OnDemand™ to Deliver Proactive Customer Service to Participants (PR.com)

Provider will use eGain software to deliver proactive, cross-channel, cross-lifecycle customer service to millions of participants through secure email, SMS and voice. Company will also consolidate inbound and outbound customer service with eGain [PR.com - September 20, 2007]

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AT&T chief says corporate deals will spur stock (Gulf Times)

DALLAS, Texas: AT&T chief executive officer Randall Stephenson says he plans to court business customers for long-term services contracts to bolster the stock price.

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Discounts drive DoCoMo 1H net down 20% (telecomasia.net)

NTTDoCoMo’s operating profit fell 21% in the first half as a result of price-cutting, the Japanese carrier announced Friday.

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New Alliances Help Allworx Resellers Better Address The Communications Needs Of SMB Customers (Business Wire via Yahoo! Finance)

EAST ROCHESTER, N.Y.—-Allworx, the Small Business Phone and Network Solutions Company, today at Fall 2007 VON announced a set of new alliances that help to further expand the flexibility and capacity of the Allworx IP-PBX systems, while also providing Allworx’ channel partners with new alternatives for addressing the communications needs of small and medium sized businesses.

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Total Clicks : (ZDNet India)

Bush and Clinton cameo at wireless show COMMUNICATION Former U.S. Presidents George Bush and Bill Clinton on Thursday told wireless executives at an industry event here how important their work is in shaping democracies and economies around the world.

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RADVISION(R) and BEA Partner to Jointly Deliver Interactive Mobile Video Services (Business Wire via Yahoo! Finance)

TEL AVIV, Israel—-RADVISION , a leading provider of video network infrastructure and developer tools for unified visual communications over IP, 3G, and emerging next-generation IMS networks, today announced that RADVISION and BEA Systems, a world leader in enterprise and communications infrastructure software, have begun a collaborative effort that includes development, joint sales and …

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NAVTEQ(R) Map Data Powers Dial Directions’ Free Mobile Navigation Service (PR Newswire via Yahoo! Finance)

NAVTEQ , a leading global provider of digital map data for vehicle navigation and location-based solutions , announced today that Dial Directions has selected NAVTEQ map data to power its voice-activated, directional phone service.

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Never mind that ‘4G’ stuff, Sprint now says (InfoWorld)

Now that  WiMax has been certified as a form of 3G mobile data infrastructure , Sprint Nextel is changing its tune about the WiMax network it plans to launch commercially in April. Last year when Sprint was shopping around for a “4G” technology, it had a lot to say about how 4G would do something 3G networks couldn’t. WiMax won out as its 4G network of choice. But in a keynote address …

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Asian Stock Review Issues Research Update for China Voice Holding Corporation (Business Wire via Yahoo! Finance)

OAK PARK, Ill.—-Asian Stock Review has issued a Research Report Update today on China Voice Holding Corp. . The report provides recently issued guidance for revenue projections for fiscal 2008, 2009 and 2010.

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Celcom’s Plans Not Affected By Separation Of Businesses (Bernama)

KUALA LUMPUR, Oct 24 (Bernama) — Celcom (Malaysia) Bhd’s plans are not affected by Telekom Malaysia Bhd’s move to separate the mobile and fixed line businesses, Celcom’s chief executive officer Datuk Seri Shazalli Ramly said today.

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