Premier Pharmaceutical Services Provider Selects eGain OnDemand™ to Deliver Proactive Customer Service to Participants (PR.com)
Provider will use eGain software to deliver proactive, cross-channel, cross-lifecycle customer service to millions of participants through secure email, SMS and voice. Company will also consolidate inbound and outbound customer service with eGain [PR.com - September 20, 2007]
More: continued here
